Poor coverage

[Gma]

I live in DH8, County Durham. For the past couple of months my signal runs slow or is nonexistent. Its a poor service from O2, no communication from them so I’m left in the dark. Without Virgin media I don’t think I would have had internet access at home. 

I’ve paid just shy of £60 for bad service. Don’t suppose you could enlighten me on this shocking service 

Thankyou

Helen Turner 

[Enlli]

Just us customers here so we can't enlighten you.

Download the My Network App to check on and report coverage and problems.

https://www.o2.co.uk/apps/my-network

Also

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

#n