Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
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Resolved! Awful service suddenly.

See picture and tell me if this is ok. I’ve started having this awful service at the place I work since about a week ago. It was perfectly fine before (for years tbh) and its completely useless now. Even basic stuff like website loading doesn’t work ...

695E132B-6F16-46F7-9881-A70B171FFFEF.jpeg
wasyl00 by Level 1: Joiner
  • 1310 Views
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Resolved! Premium Numbers

How much does it cost to phone a number beginning 07022

Stece29 by Level 1: Joiner
  • 834 Views
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No incoming call

Went on to 02 wendnesday 25th from Virgin. Wanted to keep my number so completed the transfer form. My number has now been transfered and I can makes call and Texts, Recieve Texts BUT when anyone calls me it diverts straight to Virgin Mobile answerph...

Resolved! Being charged for leaving o2

My contract for my device plan has ended this month (April). After unhelpful advice and being unable to secure an air time only plan, I have gone elsewhere. I was surprised to receive a "contact us for an upgrade" email. I have contacted O2 and have ...

CaroleAnn by Level 1: Joiner
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  • 4 replies
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Resolved! Blocking an ipad

I am having a dispute with o2. Can they block my ipad 

Aderstan by Level 1: Joiner
  • 940 Views
  • 2 replies
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Resolved! Can I keep my number.

I am moving abroad and want to keep an o2pay as you go sim card for the occasions I return to the UK.my question is, can I keep my number if i move from sim only to pay as you go, and how long will my credit be available on a pay as you go sim.

robindog by Level 1: Joiner
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Need an answer to a few quick questions please

Hiya... Hoping any of you can answer these for me...I took out a new contract online phone arrived a week ago Saturday... can I return it ? Although I have kept and transferred my old number over to new SIM contract ...! (As was in contract but phone...

Anonymous by Not applicable
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  • 20 replies
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Resolved! Greece

I've not long been with 02 and I'm off to Greece in a couple of weeks, do 02 contract plans include me using my mobile in Greece and what I use in the way of Call's, Messages and Data just come off my contract allocation or do I need to buy a bolt on...

StuartR by Level 1: Joiner
  • 10605 Views
  • 7 replies
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Bt email account

I just changed from Huawei P9lite to P20 pro yesterday, but now I am unable to add my BT email account, I would be grateful for any help with this. I never had any problems with this account on the P9 lite

Enral by Level 1: Joiner
  • 1450 Views
  • 5 replies
  • 0 kudos