About Jolyon

Jolyon · 28-07-2018

Hi,Hope someone can advise since I’m struggling to contact an O2 rep.I’ve incurred £35 data roaming charges after the following steps:1. Plane landed SAN Francisco.2. Phone turned on, data roaming switched off.3. Arrive hotel connect to WiFi.4. In O2...

Jolyon · 28-07-2018

Thanks everyone. I managed to get through on online chat and they refunded.Appreciate help

Jolyon · 28-07-2018

Thanks Cleoriff. MyO2 said the bolt on was active immediately after I added it. Will check via contact us link. Thanks for everyone’s help.Appreciate it.

Jolyon · 28-07-2018

Thanks. The feedback seemed to indicate it was active immediately.I don’t suppose you have the free number handy do you?Also do you genuinely think they would refund. I’ve been with O2 for many years and I’ve never known that to count or them give me...

Jolyon · 28-07-2018

Hi.As I said I believe it should have been applied before I left however I forgot. I applied it via WiFi (it’s just called O2 Travel on my list of options) and switch my data roaming on.All I need to know really is, can I or can’t I use my phone. Is ...

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