Solved: Contract ended

Rich11 · ‎03-11-2018

My contract is due to end next month. Can I pay off the remaining balance of £60 and get my PAC code. I’ve taken out a new contract with EE. Thankyou

MI5 · ‎03-11-2018

@Rich11

Yes but you'll need to call customer services on 202 to arrange it.

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-11-2018

@Rich11

Yes but you'll need to call customer services on 202 to arrange it.

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎03-11-2018

@Rich11 this is not O2 you are talking to here. This is a customer forum. Call customer service as advised & read the links provided. Pac codes are valid for 30 days from issue

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