Solved: NEW contact and SIM

AshleyGrant · ‎31-08-2019

Why is it taking so long for my new sim with my new contract on to activate. I completed the process on Thursday 29th August said it would take 24 hours however it's now 31st August and it's still not working?

MI5 · ‎31-08-2019

@AshleyGrant

There are some issues with this currently.

Can you call customer services for help please Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎31-08-2019

@AshleyGrant

There are some issues with this currently.

Can you call customer services for help please Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎03-09-2019

Good morning @AshleyGrant, and welcome to the community

How are you getting on with your SIM now? Is it all working or do you need some more help?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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