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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unbelievably poor experience with o2 today

The last few hours I've spent in contact with o2 would in any other circumstance be hilarious, but I've been suffering from severe insomnia for 3 months and have now been awake almost 30 hours. I place iPad Pro 12.1" in my o2 basket, £249.99 up front...

Resolved! Upgrade after 3 or 6 months?

Hi guys, I am a new O2 customer and have just taken out a 12 month Sim only plan as I didn't have the £400upfront for the phone I want. It did say that if I paid my bill on time for a certain about of months I could upgrade to it with thephone I want...

Resolved! Not receiving calls on iPhone 5S

Is there a simple solution to this long standing problem of calls switching strainght to voice-mail ? Tried a new sim card. Issue is sporadic however, occasionally I get a call !

Resolved! Temporary foreign SIM

I have a SIM only contract with O2. I have just arrived in Vietnam and as I will be here for about a month it seems worth getting a local SIM just while I am here. I thought because it was a SIM only plan I wouldn't have an issue just switching mine ...

Resolved! Additional charges

I have had £4.50 charged to my account for something called “lasevia limited”. I have no idea what this is and have made no such purchase. Can anyone help with what this is? It looks like you landed on a popular topic that many are viewing! Why not r...

Resolved! Help

Need card help

Resolved! account details

Hi, i want to change my accounts ownership from my dad to myself. How can i do this because the customer services phone line keeps hanging up on me.

Resolved! Additional contract

Hi does anyone know if I can get an additional contract Tia x

Resolved! Rediculous data usage

Having changed my tariff to the 2gb data tariff 3 weeks ago I’ve had nothing but issues and poor customer service with empty promises.Prior to the Chang over my monthly average of usage was 600gb only. On the new 2gb allowance the data lasted two wee...

Resolved! Business SIM card cancel

Will I be able to use the same number on my new device when I cancel business contract. And start new

O2

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