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My Disney+ free extra has stopped working

Jacqui71
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My free 6 months extra was activated last week and have been watching for a few days but now it says welcome back but it looks like you are not subscribed not sure what to do to fix. It says on Disney to contact o2
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MI5
Level 94: Supreme
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@Jacqui71 

Contact numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Jacqui71 

Contact numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Jacqui71
Level 1: Joiner
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Registered:
Thanks I have sent them a message
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MI5
Level 94: Supreme
  • 144166 Posts
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  • 27624 Solutions
Registered:
Best of luck.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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