Solved: My Disney+ free extra has stopped working

Jacqui71 · ‎19-05-2020

My free 6 months extra was activated last week and have been watching for a few days but now it says welcome back but it looks like you are not subscribed not sure what to do to fix. It says on Disney to contact o2

MI5 · ‎19-05-2020

@Jacqui71

Contact numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-05-2020

@Jacqui71

Contact numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Jacqui71 · ‎20-05-2020

Thanks I have sent them a message

MI5 · ‎20-05-2020

Best of luck.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

My Disney+ free extra has stopped working

SIM swap without the current SIM

O2 Open technical difficulties

How to close an account!

My bill

Charges for roaming