Monthly bill

[Shams]

Dear Mr./Mrs.,

I currently pay £50 pounds monthly for the number which belong to me and my brother.

Two months ago, I contacted O2 and requested to change my plan to £19 per month. However, this change was not implemented, as I continue to receive bills amounting to £50 per month.

Since I am currently not in London and unsure of when I will be able to return, I would like to terminate these numbers and cease receiving bills for them.

Kind regards,

Shams

[MI5]

@Shams 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

Guide: Cancelling Your Contract 

[Bambino]

@Shams This is not O2. This is a customer community and can be viewed by the public. If you don't remove your phone numbers within the next hour you will be laying yourself open to every spammer and scammer on the planet until the moderators come on in the morning to remove them. Go to the down facing arrow above the date and time in your post and click Edit Reply to remove the numbers.

To cancel your contracts, see this guide: Cancelling your contract - An updated guide - O2 Community

All ways to reach O2 can be found here: How to find help & contact O2: A Guide - O2 Community

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