on 04-05-2020 09:12
Hi, Im wondering if anyone can shed any light on my problem. I activated Wifi calling on my Iphonemax pro and since then I have lost the ability to use mobile data even though its showing 4G and full bars on the phone. Any ideas anyone ? I have tried switching the Wifi calling off but it makes no difference. Scratching my head trying to figure out what the problem may be. Many thanks.
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on 04-05-2020 09:37
This is obviously an issue with WiFi calling @jockdrums. Have you rebooted the phone after turning it off?
My only other suggestion is to call O2. They may be able to troubleshoot or reset your account.
All the numbers are in this guide.
Guide: Coronavirus Community Help and Support
However, there may be someone on here with better technical knowledge than me, who could advise further. Fingers crossed.
Veritas Numquam Perit
on 04-05-2020 09:35
Could just be coincidental so check for network issues https://status.o2.co.uk/
on 04-05-2020 09:37
This is obviously an issue with WiFi calling @jockdrums. Have you rebooted the phone after turning it off?
My only other suggestion is to call O2. They may be able to troubleshoot or reset your account.
All the numbers are in this guide.
Guide: Coronavirus Community Help and Support
However, there may be someone on here with better technical knowledge than me, who could advise further. Fingers crossed.
Veritas Numquam Perit
on 04-05-2020 09:44
on 04-05-2020 09:44
Hi and thank you for your quick reply. Rebooting the phone seems to have cured the problem so many many thanks for taking the time to reply. Stay safe and thanks again.
on 04-05-2020 09:46
on 04-05-2020 09:46
Good news @jockdrums
Veritas Numquam Perit