Hello . I should receive my parcel 15.12.23 . Status is delivered but I didn't receive this parcel . I try sort this out already 3 days . I calling DHL and O2 customer service. No one want to help me ...
If O2 have said that a parcel - presumably containing a handset - was delivered to you, they are going to want paying for it ; it might not be a "financial penalty" but you will owe them money.
Unfortunately, I don't think you have any option but to try to establish what happened to the missing parcel.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
