Missed payment will this affect my O2 refresh

[JamieLeeWV]

Hi guys.

Due to the pandemic currently happening and me being off work on furlough I stupidly missed a payment on my O2 account and have been old I'm being disconnected in the next few days if payment isn't made.

I have since made the payment this morning so my balance is now all up to date.

However my O2 refresh is due in 2 months time (at the 6 month point) I'm just wondering if this will affect my ability to upgrade with an O2 refresh. Would another credit check be required due to my late payment ?

Or a deposit etc. Or would I flat out be declined for the refresh?

Just wondering how it works will this missed payment be a black marker on my O2 account now? Affecting my ability to upgrade?

Thanks

[Cleoriff]

Hi @JamieLeeWV 

It depends how much leeway O2 allow people once this pandemic is over.

The fact you missed a payment will be on your record but we have no way of knowing how O2 will deal with it.

Guide: Coronavirus Community Help and Support 

[MI5]

@JamieLeeWV 

Usually yes it would effect your option to upgrade.

All you can do is try and see what happens.