Madness

[Anonymous]

I've been looking out for a new contract now that my current one has expired. I'm not upgrading my iPhone 5 as the 6 is too big for my pockets, so I've been looking at Sim only deals

It seems very silly I can get cheaper from Carphone Warehouse/02, than i can with staying directly with O2, with the same data / minutes / texts for each of the 2 contracts

[Cleoriff]

You have to go with what suits you best. I went with a sim only deal directly with O2 in January. They had an offer on and I got unlimited calls and texts and 3G of data (which was more than I need personally) At that time no-one else could match that offer...so I went with that..:smileywink:

[viridis · Accepted solution]

Speak to retentions department by calling 202 and choose the option regarding thinking of leaving.
They are the only ones who can match or offer a credit for loyalty

[MI5]

I got a £150 account credit when I switched by speaking to retentions.

[Cleoriff]

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@MI5 wrote:
I got a £150 account credit when I switched by speaking to retentions.

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Only you could manage that...

[Anonymous]

It's because CPW subsidies the handsets & includes hidden costs such as insurance so that's how they make it cheaper

[Anonymous]

They rang me to say they could discount my monthly costs by £3.00 but it still didn't match CPW.

I'm only going Sim only so I can't see why CPW can be cheaper due to subsidising handsets. 

[Anonymous]

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@Anonymous wrote:
It's because CPW subsidies the handsets & includes hidden costs such as insurance so that's how they make it cheaper

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I got my Galaxy Note 4 through Carphone Warehouse and there are no hidden costs.

You can choose to take out insurance but it isn't automatically applied.

Fantastic service from them all round

[MI5]

It's a crazy situation but CPW will get paid by O2 for each connection they put on the network. They also have targets to meet each month and if they hit them they will get a bonus.
The discounts they offer on contracts and PAYG handsets are carefully balanced to ensure the maximum profit and gains from commission and bonuses.

[perksie]

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@Anonymous wrote:

I'm only going Sim only so I can't see why CPW can be cheaper due to subsidising handsets. 

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This is often the case when not dealing with the main company and is normal, firms like CPW couldn't exist without the subsidies as there would be no advantage in price.