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Previous bills

Anonymous
Not applicable

I used to be able to see previous bills going back for more than a year. Now I can only see a few months. What can I do to access bills from the beginning of 2014?

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Cleoriff
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Hi @Anonymous 

In My O2 and viewing current bill scroll down until you see a section saying 'view and print older bills' Click on that and this will appear

Untitled

There is a drop down box on the right hand side of this page which will allow you to view bills for 18 months up to present time

(In my account I can see bills going back to September 2013)

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Anonymous 

In My O2 and viewing current bill scroll down until you see a section saying 'view and print older bills' Click on that and this will appear

Untitled

There is a drop down box on the right hand side of this page which will allow you to view bills for 18 months up to present time

(In my account I can see bills going back to September 2013)

Veritas Numquam Perit

Girl in a jacket
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MI5
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What's the latest on fixing this issue @Toby

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:

What's the latest on fixing this issue @Toby


I have to say/agree this is a long drawn out process and very hit and miss. Took me about 15 minutes to work it out this morning Evil

Veritas Numquam Perit

Girl in a jacket
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Toby
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Hi guys,

I'll see if there are plans to change this.
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