on 07-05-2019 08:57
Solved! Go to Solution.
07-05-2019 09:01 - edited 07-05-2019 09:02
@Candycommunity help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
Also ask O2 customer service to apply a bar on all direct to bill debits to stop further charges.
Further advice here too https://payforitsucks.co.uk/
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 07-05-2019 13:03
If you long press on the message and choose 'details' you will see the short code from which the message came. Then follow the links posted above and get a 'charge to mobile' bar applied.
on 09-05-2019 13:35
Hey @Candy, I hope you've had time to read through all the advice above and found it useful. If you need any further help with this, please let us know
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