MSG scam

[Candy]

For 2 months now I am being charged £3.75 for what I expect is a scam. The suspected message does not have any details (ie number or name), it's simply says FREEMSG then some instruction on an exercise ie squats. The message does not allow me to reply so how on earth do o find out who it is and how do I stop. I have never received a message about me opting into anything. Grateful for advice.

[MI5 Level 94: Supreme · Accepted solution]

@Candycommunity help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
Also ask O2 customer service to apply a bar on all direct to bill debits to stop further charges.

Further advice here too https://payforitsucks.co.uk/

[jonsie Level 94: Supreme]

If you long press on the message and choose 'details' you will see the short code from which the message came. Then follow the links posted above and get a 'charge to mobile' bar applied.

[EmilieT]

Hey @Candy, I hope you've had time to read through all the advice above and found it useful. If you need any further help with this, please let us know

to the Community!