on 15-12-2018 16:17
I am trying to find out cost of cancelling contract. I was told it was 4 monthly device plan which I understand but then added to that is cost of monthly air time bill pro rata. Do they mean 4 months of normal airtime bil
Solved! Go to Solution.
on 15-12-2018 16:21
All explained here
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
You need to pay off the device plan and then give 30 days notice to cancel the air time. You must pay off the device before giving notice
on 15-12-2018 16:21
All explained here
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
You need to pay off the device plan and then give 30 days notice to cancel the air time. You must pay off the device before giving notice
on 15-12-2018 16:55
on 15-12-2018 16:55
Once you have paid the device plan fully the airtime can be cancelled for free.
https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093
on 17-12-2018 14:01
Hi @marindy, did you get a chance to have a look at the replies above? Do you need any further help? If you have any feedback based on your experience as well, do let me know - I'd gladly pass it on to the business
to the forum!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?