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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! Lacey

Right a bit confused. In terms and conditions it says if i preorder the s10 plus i can claim £100 and I'm trading in my s9plus but i keep being told different things.I don't want to lose out!

Preorder by • Level 1: Joiner
  • 2350 Views
  • 9 replies
  • 0 kudos

Resolved! Leaving

Anyone help me please, I’ve been with 02 since 28th December, and since day one it’s been terrible.My internet doesn’t work at home “because the mass is down in my area” but it seems to be rubbish else wear Aswell!People find it hard to hear meOn the...

Sjex by • Level 1: Joiner
  • 1578 Views
  • 3 replies
  • 0 kudos

Resolved! Puc code

How do I get my puc code?

Cat1 by • Level 1: Joiner
  • 2989 Views
  • 9 replies
  • 0 kudos

Resolved! Samsung Galaxy S10 Plus preorder

Hi, I have preordered the Galaxy S10+ on o2 pay monthly (upgraded from simo) I placed my preorder within minutes of the Samsung unpacked event on 20th Febuary 2019. I believe I was one of the first people to order the device when o2 relased the devic...

Tomc360 by • Level 1: Joiner
  • 4342 Views
  • 14 replies
  • 0 kudos

Resolved! Delivery

I have just signed up for my new phone but need to change the delivery address to click and collect?

Netflix

Not sure if it's the correct board. But I supposedly got 12 months free when I started my contract but never activated this (as I couldn't find how to do it at the time and then it slipped my mind.Can anyone show how I can activate this?Thanks

AlienBlade by • Level 1: Joiner
  • 2646 Views
  • 11 replies
  • 0 kudos

Resolved! Voicemail deleted by 02

I have moved over to a sim only contract with 02 who I have been with for many years. It would appear that they deleted my precious historic voicemail messages in secondsHow can messsges I’ve saved simply be wiped out of my account. These messages we...

Order delivery

Good day all. Does anyone know when the new galaxy S10 plus is being sent out. I placed my order on 21st of February. Via an early upgrade. Have received my confirmation email.

Resolved! Customer account number

Hi, I need to find out my customer account number I’m just wondering how I can find that out

Michael5 by • Level 1: Joiner
  • 4266 Views
  • 2 replies
  • 0 kudos

S10 delivery

Pre-ordered the S10 when are they being sent out as had no update on my order? Still says in progress and now it's the day before launch

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