Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

business Contracts

hi all i was contact last year by a third party representing o2, i was told my bills could be cut or given a better deal. i was offered a sim only deal increased data and rduced line rental which i though was great. however the deal was scrapped as o...

Resolved! I've got no order confirmation email

Hello, I ordered a Samsung S9 Plus to pay monthly and o2 said in 24 they would send a confirmation email however I just received legal documents, do I have to sign them or what? And if I have to, how would I sign them by the computer. I would appreci...

Resolved! Changing account names

I have 2 SIM cards on my account, I want to transfer one to another persons name and bank details. What would be the easiest way of doing this? Do I have to cancel the second sim and if so would that person be able to keep the phone number belonging ...

Resolved! Upgrading via Carphone Warehouse

Hi - I've just upgraded my phone via Carphone warehouse stayinh with O2 and keeping my number - will you do the transfer automatically? Will my bills just transfer over - don't need to cancel my existing payments?

Resolved! Transfer data from iphone to samsung

I have bought a SM-J00FN to replace my iPhone but do not know how to transfer data such as phone numbers

tariff charge

just woundering the cheapest rate anyone has for unlimited text and at least 200mins with no internet, its an old phone

Resolved! Deposit Refund

Hello, I paid £60 deposit for my iPhone contract and was noted that will get it back in 3 months/3 payments. It has been 3 ... howww do I get my deposit back? Every little helps Christmas and all that hahaha.

Resolved! Charges to a capped contract.

New pay monthly contract capped at £32 per month. Why am i getting extra charges for itunes (not an iphone) which i havent authorised?

Resolved! Vat

I believe o2 are charging me more than the legal amount of vat on my service also spoke to them in the week about a service that was billing me for nothing and I was told I'd get the charges back I am still owed £1.67 makes a difference once vat is a...

Resolved! O2 Open Discount nightmare!

Anybody had any success doing this? I took out a new contract on 9th Feb. Applied for the o2 open discount on 10th Feb. It then said I would receive a further email upto 3 days. It's now 8 days later I have no email. I've spoke to 3 online chat guys....

O2

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