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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21158 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 198496 Views
  • 2 replies
  • 2 kudos

Resolved! Is it possible to share data quota across two devices?

I have a pay monthly tablet with a very modest 500mb data quota and a pay monthly phone with a more generous 30GB quota - is there a way to share my phone quopta between the two devices? Obviously tethering is an option but is there an account-based ...

ChrisH by • Level 3: Thinker
  • 1779 Views
  • 6 replies
  • 0 kudos

Resolved! Contract Ending Next Month, Sim Only Deal, Same Number

Hi, my contract is ending early next month, and as funds are tight, I have decided to stick with the same phone rather than upgrade. I've seen the Sim Only deal (£18, 15GB Data, 18 Months) which seems the most appropriate for me, but that ends 02.10....

Resolved! Wrong new contract bill?

I've recently upgraded my O2 contract at carphonewarehouse from a Google pixel 2 to a Google pixel 3a - the tariff I got out from there says £31 a month. However I received a letter from O2 today saying my new contract is £36? How is this allowed?I w...

Resolved! UK Mail

UK Mail are terrible, also their phone number only reaches an automated line with 3 options with no option to speak to anyone. Does anyone have their number which goes to a real human being? I need to contact them regarding an O2 delivery.

Iqzy by • Level 1: Joiner
  • 535 Views
  • 2 replies
  • 0 kudos

Resolved! SIM not provisioned

Hi I upgraded my phone from contract to SIM only. I kept the same SIM card and number as I'm using the same device but my phone says sim card not provisioned now and i can't use my phone. What can I do

Laura1989 by • Level 1: Joiner
  • 682 Views
  • 1 replies
  • 0 kudos

Delivery issue

So I ordered a new SIM Tablet and seen if i ordered it would be here next day brilliant as I need it to go away with next week and has saved me going shopping this weekend.So delivery day, DHL receive my parcel at 4am but it can't be delivered today ...

AlexH95 by • Level 3: Thinker
  • 569 Views
  • 3 replies
  • 0 kudos

Resolved! Can I pay off my phone earlier

Hello, I have about 200-220 pounds left to pay off my contract and I was wondering if I can pay it off or cancel it and pay it off and grab myself a new phone later on?

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