Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Data

What I would like to know is that I have 10 gb of data that I actually pay for each month to 02 and most months I do not use all my data and I would like it rolled over as I actually pay for this so officially it’s my data and O2 is taking my unusual...

Resolved! The reintroduction of Nokia 3310

Being the reintroduction of the Nokia 3310 basic mobile. Why dont 02 offer a sim without a data feature. There was a demand for this phone to come back with only text and speak features. There must be thousands of people out there that only want this...

NO 4G IN HONG KONG

HI Im currently in Hong Kong, have turned on data roaming and 4G is showing on my Iphone, Callas can be made but the signal from CSL the carrier is non existent. Whatsapp messages can be send and recieved but photos do not load or cannot send. Any id...

Resolved! O2 Travel

Hi,Hope someone can advise since I’m struggling to contact an O2 rep.I’ve incurred £35 data roaming charges after the following steps:1. Plane landed SAN Francisco.2. Phone turned on, data roaming switched off.3. Arrive hotel connect to WiFi.4. In O2...

Resolved! Pdf bill downloading problem

Who also has the same problem accessing pdf bills?The page cannot be reached in a month, and it still continues. There’s a ProblemThere’s been a problem getting the page you want.Please try again by clicking here.If you continue to see this error mes...

Resolved! im trying to pay my bill it is not working

Why is the o2 chat not working ? Im trying to pay my bill and nothing is working. I treid to pay online several times it always shows me an default. It is very annoying. Im sitting here since an hour and im not able to pay my bill if nothing is worki...

Resolved! Price caps

How do I remove price caps from my contract ?

Resolved! Moving a sim from an old phone to a new phone.

I have a pay monthly O2 sim card in an old phone which is starting to fail. If I buy a new phone (different make) can I just transfer the sim card across to it?

Resolved! My phone is showing o sim

My phone has just come up stating no sim, too it out wiped it and put it back in but still showing no sim help

Resolved! Sim only deal

I'd like to know that what I was told when I agreed to take these simcards is true. I was told that if I paid my bill for three months on both sim cards without default I would be guaranteed two handsets without questing after speakibg with a few fri...

O2

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