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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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Netflix

Not sure if it's the correct board. But I supposedly got 12 months free when I started my contract but never activated this (as I couldn't find how to do it at the time and then it slipped my mind.Can anyone show how I can activate this?Thanks

AlienBlade by • Level 1: Joiner
  • 2649 Views
  • 11 replies
  • 0 kudos

Resolved! Voicemail deleted by 02

I have moved over to a sim only contract with 02 who I have been with for many years. It would appear that they deleted my precious historic voicemail messages in secondsHow can messsges I’ve saved simply be wiped out of my account. These messages we...

Order delivery

Good day all. Does anyone know when the new galaxy S10 plus is being sent out. I placed my order on 21st of February. Via an early upgrade. Have received my confirmation email.

Resolved! Customer account number

Hi, I need to find out my customer account number I’m just wondering how I can find that out

Michael5 by • Level 1: Joiner
  • 4271 Views
  • 2 replies
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S10 delivery

Pre-ordered the S10 when are they being sent out as had no update on my order? Still says in progress and now it's the day before launch

Paper bill

Hi, I desperately need a paper bill or something showing my address by tomorrow morning as I am trying to rent a property and they need this. I have only just changed my home address online with you so my old bills won’t show this. Is there anything ...

Jade1- by • Level 1: Joiner
  • 1784 Views
  • 7 replies
  • 0 kudos

Resolved! Discount

I wanted a discount on my new contract and

Naya by • Level 1: Joiner
  • 1434 Views
  • 2 replies
  • 0 kudos

Resolved! Applying discount code

Hello, hope someone can help.My husband is on o2 open through his workplace and has a 25% family and friends discount code I wish to apply to my account as i have recently upgraded on o2 refresh.I gave contacted customer services twice now, first tim...

Emma3 by • Level 1: Joiner
  • 2135 Views
  • 4 replies
  • 0 kudos

Resolved! Airtime Bill / Tariff Charge

I'll try to keep it simple, basically I recently got a new contract with o2 refresh (So I have two bills for the device and the tariff). The device part is fine, but for some reason the monthly tariff charge and airtime bill (which I thought were the...

Resolved! Can I add a 2nd phone

My daughter wants a phone. Can i add a 2nd phone to my contract for her? Thanks

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