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on 15-12-2018 16:17
I am trying to find out cost of cancelling contract. I was told it was 4 monthly device plan which I understand but then added to that is cost of monthly air time bill pro rata. Do they mean 4 months of normal airtime bil
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on 15-12-2018 16:21
All explained here
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
You need to pay off the device plan and then give 30 days notice to cancel the air time. You must pay off the device before giving notice
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on 15-12-2018 16:21
All explained here
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
You need to pay off the device plan and then give 30 days notice to cancel the air time. You must pay off the device before giving notice
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on 15-12-2018 16:55
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on 15-12-2018 16:55
Once you have paid the device plan fully the airtime can be cancelled for free.
https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-12-2018 14:01
Hi @marindy, did you get a chance to have a look at the replies above? Do you need any further help? If you have any feedback based on your experience as well, do let me know - I'd gladly pass it on to the business
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