This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Leaving O2

Go to solution
Hey_20
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-06-2020 15:34

on ‎03-06-2020 15:34

Am I tied into an air time contract if I have paid off my device plan?
Message 1 of 6
507 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

on ‎03-06-2020 15:44

on ‎03-06-2020 15:44

Your airtime contract rolls on monthly until you cancel @Hey_20 

Guide: How does O2 Refresh work? 

Guide: Cancelling Your Contract 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


View solution in original post

Message 2 of 6
483 Views
0 Kudos
5 REPLIES 5

Go to solution
jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

on ‎03-06-2020 15:44

on ‎03-06-2020 15:44

Your airtime contract rolls on monthly until you cancel @Hey_20 

Guide: How does O2 Refresh work? 

Guide: Cancelling Your Contract 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 6
484 Views
0 Kudos

Go to solution
Hey_20
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-06-2020 15:53

on ‎03-06-2020 15:53

Great so if I am just paying an air time plan but find a better deal elsewhere I can move providers?
Message 3 of 6
469 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Hey_20
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

on ‎03-06-2020 15:54

on ‎03-06-2020 15:54

Yes certainly. You will need a PAC to give to your new provider

Guide: How to get your PAC [June 2021 Update] 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 6
461 Views
0 Kudos

Go to solution
Hey_20
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-06-2020 17:49

on ‎03-06-2020 17:49

Thanks so much @jonsiw!
Message 5 of 6
425 Views

Go to solution
jonsie
Level 94: Supreme
In response to Hey_20
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

on ‎03-06-2020 18:22

on ‎03-06-2020 18:22

Welcome thumbsup

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 6 of 6
415 Views
0 Kudos
Top Kudoed Authors
View All
Top