Leaving O2

[Harimao]

Hi, how can I end my contract with O2 by on-line? My number is [Removed]. I left UK already and no need to keep this contract and number. I would like to complete the ending contract procedure by email or on-line without calling 202. Thank you very much for your kind support. 

Daisuke Kimura

[Bambino · Accepted solution]

@Harimao See these guides:

Cancelling your contract - An updated guide - O2 Community

How can I pay my bill? (o2.co.uk)

FLAGGED

[Harimao]

Thank you but I couldn’t down load  My O2 app. When I tried to get the app, the error massage is saying it’s not available for my location. 

[pgn]

If you cannot use Skype Guide: A Guide to Skype to call one of the 0800 numbers for O2, then Social Media is all that remains - link below has the ways, and nudge them until you get an agent's attention, @Harimao - good luck!

[pgn]

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@Harimao wrote:

Thank you but I couldn’t down load  My O2 app. When I tried to get the app, the error massage is saying it’s not available for my location. 

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Access to MyO2 can also be accomplished via a browser, @Harimao -

 https://accounts.o2.co.uk/signin

Good luck!

[Harimao]

Thank you for your suggestions. Yes, I can log-on to My O2 via a browser but I can’t find the menu to end my contract. Would you kindly suggest how can I proceed to end my contract? Many thanks. 

[pgn]

Going to cost you an international call, unless you have an O2 working phone handy, @Harimao 

Customer Service Number Charges

From your O2 mobile	202	Free
From a landline	0344 809 0202	Standard UK rate
From abroad	+44 7860 980 202	Free from O2 mobile