My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 2555 Views
  • 1 replies
  • 1 kudos

Bill

I have payed my bill on the app, it has taken it out of my bank however the app is still saying I need to pay.

Georgia4 by Level 1: Joiner
  • 191 Views
  • 2 replies
  • 0 kudos

Resolved! New order

I’ve ordered an I pad weeks ago now been trying to get in touch to find out what’s going on but the customer service number cuts me off and I’ve emailed and got no reply can anyone help please

Ton by Level 1: Joiner
  • 500 Views
  • 6 replies
  • 0 kudos

Replacement sim

I have changed my phone and my SIM card doesn't fit my iPhone 

34diana by Level 1: Joiner
  • 165 Views
  • 3 replies
  • 0 kudos

6 digit code

I was initially trying to get advice regarding only being able to make outgoing texts to other O2 phones but not incoming ones and failed at the first hurdle because when I tried to log into My O2 it sent a 6 digit code to my phone but said it was un...

Flora by Level 1: Joiner
  • 533 Views
  • 10 replies
  • 0 kudos

Resolved! Airtime rewards

I have redeemed £30.00 airtime rewards but can’t find where it is located in MyO2

Steph7 by Level 1: Joiner
  • 154 Views
  • 1 replies
  • 0 kudos

Resolved! Insurance

How do I go about cancelling my insurance online or do I need 2 ring O2 and do it that way?

Weezy by Level 1: Joiner
  • 338 Views
  • 5 replies
  • 0 kudos

new number

ive asked to change my number, the lady on the phone said i would recive a new one on txt message still havent recived it and also myphone doesnt let me call anyone what shall i do just wait till phone becomes activated again?

jsingh22 by Level 1: Joiner
  • 165 Views
  • 3 replies
  • 0 kudos