on 29-04-2024 03:52 - last edited on 29-04-2024 07:04 by DanielPA
Hi, how can I end my contract with O2 by on-line? My number is [Removed]. I left UK already and no need to keep this contract and number. I would like to complete the ending contract procedure by email or on-line without calling 202. Thank you very much for your kind support.
Daisuke Kimura
Solved! Go to Solution.
on 29-04-2024 05:23
on 29-04-2024 05:23
@Harimao See these guides:
Cancelling your contract - An updated guide - O2 Community
How can I pay my bill? (o2.co.uk)
FLAGGED
on 29-04-2024 05:23
on 29-04-2024 05:23
@Harimao See these guides:
Cancelling your contract - An updated guide - O2 Community
How can I pay my bill? (o2.co.uk)
FLAGGED
on 29-04-2024 06:03
on 29-04-2024 06:03
Thank you but I couldn’t down load My O2 app. When I tried to get the app, the error massage is saying it’s not available for my location.
29-04-2024 06:51 - edited 29-04-2024 06:51
29-04-2024 06:51 - edited 29-04-2024 06:51
If you cannot use Skype Guide: A Guide to Skype to call one of the 0800 numbers for O2, then Social Media is all that remains - link below has the ways, and nudge them until you get an agent's attention, @Harimao - good luck!
on 30-04-2024 11:00
on 30-04-2024 11:00
@Harimao wrote:Thank you but I couldn’t down load My O2 app. When I tried to get the app, the error massage is saying it’s not available for my location.
Access to MyO2 can also be accomplished via a browser, @Harimao -
https://accounts.o2.co.uk/signin
Good luck!
on 30-04-2024 14:47
on 30-04-2024 14:47
Thank you for your suggestions. Yes, I can log-on to My O2 via a browser but I can’t find the menu to end my contract. Would you kindly suggest how can I proceed to end my contract? Many thanks.
on 30-04-2024 15:52
on 30-04-2024 15:52
Going to cost you an international call, unless you have an O2 working phone handy, @Harimao
Customer Service Number Charges
From your O2 mobile | 202 | Free |
From a landline | 0344 809 0202 | Standard UK rate |
From abroad | +44 7860 980 202 | Free from O2 mobile |