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Itunes

Chris7
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Can anyone help, on my phone, I have two amount stating they are from iTunes paying 9.99 and 9.48, when I check subscriptions and on the Apple page I don’t seem to have any charges for this amount. Who do speak to, TIA Chris7
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MI5
Level 94: Supreme
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@Chris7 

Start by asking Apple as O2 just pass on charges given to them.

They won't know why.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 7
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MI5
Level 94: Supreme
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@Chris7 

Start by asking Apple as O2 just pass on charges given to them.

They won't know why.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
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Chris7
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Thank you, I will do that, appreciate help
Message 3 of 7
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MI5
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You're welcome @Chris7
Let us know when you find out what they are.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 7
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Chris7
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I went onto them, well my mum did as I am deaf, and it turns out my niece has one of them on her iPad and other one is my sister, so now I know they will be cancelling them. Thanks MI5 for your very sound advice
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MI5
Level 94: Supreme
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At least you found the reason @Chris7 thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
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LukasB
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So cool @Chris7 that you came back to let us know. 

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