Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Turn on 4 G calling

How do you turn in 4G calling I tried this in my settings but got a message to contact 02?

Resolved! Sending text messages to short codes and competitions

Hi, I can’t enter competitions via text anymore? I used to be able to but now it just fails and I can not find anywhere on the my o2 app to change this. Can I have some help pleaseThanks

Hotspot

Problems connecting to phones hotspot. Turned on and entering password but not connecting to device? Any suggestions?

Resolved! New contract name

Hello there,I need some advice,unfortunately my mother died 1 month ago due to covid 19,and I'm trying to sort her Bills out etc etc,can I have my mothers contract changed to my name if possible,thank you

Resolved! Changing Mobile Number

I recently got a pay monthly contract but want to keep my old phone number, i have filled out the online form on the O2 website and also received my code from BT (my old network) the o2 website says that it should change the next working day, but it ...

Resolved! deposit recovery

deposit recovery

Resolved! Age restriction

I do not have a credit card and I want to change my age restrictions

Resolved! Can't pay

How I can pay my bill? Costume service tell me I not can pass the security questions

Resolved! Sim - No Connection

I bought my wife an iPhone the other week and took the SIM from her Samsung A3 and slotted it into the iPhone SE with no issues.The phone now does not pick up any signal. However, it does when I put my SIM in. No issue with the phone.I’ve seen O2 nee...

Resolved! Text messages

I've been without the ability to text from my phone and receive texts too for the last 24 hours. When I try to text it says.......Not sent, tap to try again. Been on the O2 website and had a virtual chat with an advisor, who messaged me through vario...

O2

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