Solved: Re: Issue with refurbished handset - Page 2

Anonymous · ‎07-07-2016

Hi,

Cannot get in touch over phone or Live Chat.

Purchased refurbished Moto G on Monday - arrived Tuesday - handset faulty.

Replacement received this morning, but this is in a Used condition and not 'Refurbished' - the back of the phone was not on and cannot be affixed to the handset - there is also no charger cable etc.

Any help?

MI5 · ‎08-07-2016

No you can't, online and store sales are separate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-07-2016

Figured that - oh well...

Thanks anyway.

MI5 · ‎08-07-2016

Sorry 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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