Solved: Cant view my data usage

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jonsie · ‎25-04-2013

You should be able to access it through My O2 so check you have the correct account details. You can also check in the phone settings under data usage and it can be reset everymonth.

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Anonymous · ‎25-04-2013

Well if I could then I wouldnt be here...

Anonymous · ‎25-04-2013

But thanks for the info about getting it up on my phone.

Still sucks that the option doesnt work on the website or app tho...

Anonymous · ‎25-04-2013

That looks like your browser is having trouble with the o2 site which browser are you using

jonsie · ‎25-04-2013

I'm talking about the phone's inbuilt data monitor in the phone's settings not the app. You need to contact customer service to get your My O2 account reset.

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Anonymous · ‎08-07-2016

I really think that I should be able to see my recent useage online in My O2 account.

MI5 · ‎08-07-2016

@Anonymous wrote:
I really think that I should be able to see my recent useage online in My O2 account.

You can see how much you've used but not the detail regarding what it was used on.

You need to look at your phone for that info as the network only sees data traffic.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

adamtemp64 · ‎08-07-2016

MIne working fine online and via the app?

What issues are you having ? @Anonymous

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jonsie · ‎08-07-2016

Working fine for me too....

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