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Cant view my data usage
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on 25-04-2013 13:04
Cannot check my data usage on the website or on the iphone app.
Obviously I dont want to go over the limit, but how am I ment to know how much data I am using?
Solved! Go to Solution.
Re: Cant view my data usage
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on 25-04-2013 13:08
You should be able to access it through My O2 so check you have the correct account details. You can also check in the phone settings under data usage and it can be reset everymonth.

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on 25-04-2013 13:11
Well if I could then I wouldnt be here...

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on 25-04-2013 13:14
But thanks for the info about getting it up on my phone.
Still sucks that the option doesnt work on the website or app tho...

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on 25-04-2013 13:14
That looks like your browser is having trouble with the o2 site which browser are you using

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on 25-04-2013 13:15
I'm talking about the phone's inbuilt data monitor in the phone's settings not the app. You need to contact customer service to get your My O2 account reset.

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on 08-07-2016 09:49
I really think that I should be able to see my recent useage online in My O2 account.
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on 08-07-2016 10:13
@Anonymous wrote:I really think that I should be able to see my recent useage online in My O2 account.
You can see how much you've used but not the detail regarding what it was used on.
You need to look at your phone for that info as the network only sees data traffic.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on 08-07-2016 10:13
MIne working fine online and via the app?
What issues are you having ? @Anonymous
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
Re: Cant view my data usage
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on 08-07-2016 10:20