Re: Internet connection in Mercedes C Class - Page 9

Anonymous · ‎12-01-2015

Hi, my car has the ability to connect to the internet through my Iphone 6 pay monthly. The car pairs with the phone using bluetooth no problem, and making and receiving calls is fine. The issue comes when i try to connect to the internet. The message is 'Data communication is temporarily unavailable'. This also happens with my work samsun phone also on O2. But with the Mercedes dealership, we got all different phones on all different networks to work with no problem. It is purely O2. Mercedes say they are not aware of anything, so i am trying so far unsuccessfully to get some thoughts or answers from O2.

MI5 · ‎21-06-2016

Changing networks appears to be your only choice!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-06-2016

Great

I'll just convince work to change national contracts!

MI5 · ‎22-06-2016

I know my response was a little flippant but o2 haven't addressed this issue by now so they ain't likely to I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-06-2016

No problem thanks for the response

Anonymous · ‎20-07-2016

I shall be leaving O2 shortly as I can't be bothered to wait to see if they can ever be bothered to sort themselves out!

Wifey's iPhone with another network is happy with providing internet to the car (2016 MB GLC with COMAND), but my iPhone with O2 won't. So I'll be moving to her network.

jonsie · ‎20-07-2016

I would be doing the same in all honesty. As long as your new network gives you the coverage you need at home, work and travelling areas then you are better off.

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Anonymous · ‎24-07-2016

No need to change network guys. It work perfectly fine on O2

Anonymous · ‎24-07-2016

It now works fine on o2. I had a random notification to update my o2 carrier setting come through my phone recently, and after a recent update to the firmware on my comand, my internet connection works perfectly fine on O2 and my iPhone. Result!!! 😀😀😀

MI5 · ‎24-07-2016

That took them long enough but good to hear they fixed it eventually!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎25-07-2016

@Anonymous wrote:
It now works fine on o2. I had a random notification to update my o2 carrier setting come through my phone recently, and after a recent update to the firmware on my comand, my internet connection works perfectly fine on O2 and my iPhone. Result!!! 😀😀😀

Good news, let's hope others have sucessfully connected now. Thanks for letting us know

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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