Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Moving to Ireland

We are moving to Southern Ireland permanently soon. I just had an online chat with O2 and was told we could port our numbers to the provider we sign up with in Ireland. Is this correct?

Resolved! Leaving Big Bundle PAYG

Ive recently switched from contract to PAYG big bundle so my contract could end quicker. I now want to cancel the PAYG bug bundle. If i just dont top up will it become inactive or do I have to give notice? Also if i switch am i able to take my mobile...

Resolved! Unable to send texts from Sri Lanka

Just arrive in Sri Lanka I have an iPhone 6, data roaming off. I can receive texts (Inc from uk) but when I send I get a message a few minutes later saying it failedI'm current registered to dialog but have tried various local carriers - all the same...

O2 Open Discount

As an employee of an organisation that can use the O2 Open discount, I have legitimately shared it with friends and family previously under the old terms and conditions.I recently upgraded my own account and because I shared it under the old t&cs I c...

Grrr

I decided to try O2 because EE never dealt with any of my complaints in a satisfactory way. But, when I set it all up, I was bombarded with so much marketing rubbish by the person on the other end of the line that I agreed to a tariff that was slight...

Resolved! increase pay monthly tariff

How can I increase my pay monthly tariff?

Number Transfer taking 8 days

I requested a number transfer on the 12th and after multiple chases of 02 they told me yesterday they can't do it until the 20th. Thats over 48 hours, even if they failed to do it all week from Friday over 48 hours..... Can't they transfer numbers at...

HELP PLEASE <3

Okay, so yesterday I posted a thread about needing help, and i followed the instructions i was given, customer services told that everything was fine and that i just have to wait for an email to confirm my order and stuff, I got an email which said "...

Samsung Galaxy S6 constantly getting stuck on edge

Hi, My S6 keeps getting stuch on the EDGE network. Example: 1) In an area of low service, for example a standard 2G area.2) I will enter an area where 4G will 100% work, (driving to derby)3) Upon entering, it won't connect to 4G and it will just sit ...

Resolved! 4G in Stamford Lincs?

Not getting a straight answer from live chat about this - just being told how difficult a job it is (despite other networks managing it fine!) and to wait for an email. Can anyone at O2 give any indication when Stamford will ever get 4G?

O2

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