Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271544 Views
  • 2 replies
  • 2 kudos

iPhone data roaming in Spain

Hi all, I have an iPhone with a pay monthly sim and my problem is that it's data roaming doesn't work at all (can't connect to data service, voice and texting works perfectly). I am in Spain now and the roaming works perfectly fine on the same sim bu...

Anonymous by Not applicable
  • 3444 Views
  • 12 replies
  • 0 kudos

Resolved! Going travelling and i still have 6 months left on my contract

Hello, I'm going away travelling for 7 months in January 2017, but my contract doesn't expire until June 2017. Is it possible for me to downgrade my contract to a pay as you go sim (i'm guessing I have to pay off the device plan), which I'd then be a...

Anonymous by Not applicable
  • 2703 Views
  • 6 replies
  • 0 kudos

Resolved! Cancelling my contract

I have tried phoning the 202 number twice, waited 20 minutes both times and both times once I got through to an adviser they put the phone down on me. I want to cancel my contract as I've finished the payments for it. How can I cancel it without havi...

Anonymous by Not applicable
  • 1759 Views
  • 3 replies
  • 0 kudos

Resolved! Is There a Charge For Unanswered Calls?

I have a basic mobile phone that I keep for emergencies on my bike. Today I got a new phone as I decided to retire the old 20 year old Nokia! When I had changed the sim over to the new phone, I rang my home number to check that it was working but can...

airsgian by Level 1: Joiner
  • 4814 Views
  • 9 replies
  • 0 kudos

Resolved! Halesowen - "Sorry a phone mast in this area isn't working"

Hi, Both my wife and I are on 02 and haven't had any problems before. However, there seems to be an issue with a mast not working. We have the TU app, but thats not much use when you leave your home. Appreciate that things go faulty, that's life, but...

DooferUK by Level 1: Joiner
  • 3234 Views
  • 12 replies
  • 0 kudos

Non-existing coverage wherever there is a crowd!

I visit different sports and cultural events throughout London frequently, and almost 80% of the time I run into trouble with connecting to the network. The post is lengthy and I vent my frustration, so TL : DR am I the only one who can't connect to ...

Anonymous by Not applicable
  • 5864 Views
  • 15 replies
  • 0 kudos

Resolved! Missed 02 payment

Missed my o2 payment on the 17th , tried to contact customer serves but i did noy get thru.

Anonymous by Not applicable
  • 8780 Views
  • 20 replies
  • 0 kudos

Resolved! Changing phone number

Does anyone know how easy it is just to change my number, don't need a phone as just had an upgrade, but for personal reasons I need the number changing.

Anonymous by Not applicable
  • 73313 Views
  • 12 replies
  • 0 kudos