Solved: Contract termination

Anonymous · ‎01-12-2016

Dear sirs,

I am giving you notice that I am terminating my account with you.

Can you please send me a final bill to settle any outstanding monies on the account.

Than you.

Regards

Mark

Anonymous · ‎01-12-2016

sorry but this isn't customer services.

you will need to call up and give your cancellation notice

View solution in original post

Anonymous · ‎01-12-2016

sorry but this isn't customer services.

you will need to call up and give your cancellation notice

Bambino · ‎01-12-2016

@Anonymous As said, this is not customer service. Follow this link to see how to cancel: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Please remove your phone number or you will get unwanted calls. Go to Options in the upper right corner and click on 'Edit reply'.

I DO NOT WORK FOR O2

MI5 · ‎01-12-2016

So has the filter been turned off now?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎01-12-2016

@MI5 wrote:
So has the filter been turned off now?

Must have been lol Flagged

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MI5 · ‎01-12-2016

'twas a good idea for a brief period of time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎01-12-2016

I flagged it too when I posted my reply, but the number is still there half an hour later.

I DO NOT WORK FOR O2

Cleoriff · ‎01-12-2016

Maybe it was turned off when people couldn't get their phone numbers to post when PM'ing re Rewards..?

Veritas Numquam Perit

jonsie · ‎02-12-2016

I think the filter ignores numbers with spaces. Probably set up for 11 digit numbers otherwise we would see no posts about premium numbers and other short codes

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

gmarkj · ‎02-12-2016

Yeah it was turned off after PMs with numbers didn't go through.
I think @Marjo was looking into it...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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