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Anonymous
Posts: 0

Re: Increased data usage

Hi

The only issue I have with mine is that when I'm on wifi and the iPhone goes to sleep it reverts to O2 internet as a battery saver.

So I turn off mobile data in my settings whilst at home.

You can purchase a data bolt on via your myo2 if you want more or as you are doing just use wifi.

Hopefully the stats will show what's using what.
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Posts: 108,601
Topics: 561
Solutions: 14,391
Registered: ‎04-04-2012

Re: Increased data usage

If you search this forum (and Google) you will find many reports of iPhones using vast amounts of data.
It started with the iPhone 5 and iOS6.
It effects some people but not all and can come and go at random.
The fact that it is reported on all network forums suggests it is an Apple issue but they won't admit it.
Truth is no one knows the answer unfortunately except to buy a non Apple phone.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Increased data usage

Lol the power of android! Thanks for all your responses!
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Anonymous
Posts: 0

Re: Increased data usage

You're welcome.

Android power ,.... Meh...... Smiley Wink
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Posts: 1,716
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Kudos: 220
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Registered: ‎06-12-2008

Re: Increased data usage


@MI5 wrote:
If you search this forum (and Google) you will find many reports of iPhones using vast amounts of data.
It started with the iPhone 5 and iOS6.


Actually I had the same with the 4S and ios6. The only cure is to turn off mobile data when on wifi Smiley Wink

iPhone 11 Pro (O2 eSIM,3), Note 10+(EE), iPad Pro LTE (EE), .

Reviews: iPhone-X-first-impressions ¦ Blackberry Classic ¦ Blackberry Z30 ¦ Nokia Lumia 1020 ¦ Samsung S4 Mini Part 1 ¦ Samsung S4 Mini Pt. 2
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Posts: 108,601
Topics: 561
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Registered: ‎04-04-2012

Re: Increased data usage


@aldaweb wrote:

Actually I had the same with the 4S and ios6. The only cure is to turn off mobile data when on wifi Smiley Wink


Yes, it was at the same time (iP5 & iOS6 launched together).

Looks like it's pointing towards iOS6 as the instigator but it's still happening now on 7. whatever they are up to.

Some have thought it was down to sending diagnostic data to Apple but others have this option turned on and don't use excessive data, so it's still a mystery......?

Unless anyone know's the real answer and not guesswork and speculation?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Increased data usage

I have been getting this too, ever since I renewed my contract via O2 simplicity, not using my phone anymore than usual and yet blasting through my data in half the time?  really annoying as it means my phone (iPhone) is pretty much useless half the time as I get no messages, no calls through, nada!!

 

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Anonymous
Posts: 0

Re: Increased data usage

[ Edited ]
Normal messages and calls should come through fine without any data allowances left.

Mms and FaceTime will not.

You do have the option of adding a Bolt On or see if you can increase your data part of the tariff allowance. Via ringing 202 or looking in your Myo2 to see what's available to you.

Or if payg add a bolt on or turn off mobile data.
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Posts: 108,601
Topics: 561
Solutions: 14,391
Registered: ‎04-04-2012

Re: Increased data usage

or Apple could just fix the issue !!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 81,223
Topics: 576
Solutions: 3,926
Registered: ‎04-01-2009

Re: Increased data usage