cancel
Showing results for 
Search instead for 
Did you mean: 

data used up my pay and go cash,

pete-s
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi, I reset my phone and didn't notice that the data was on, the phone is a spare left in the car, I only need it to make calls if needed.

Is there a way to block for data usage by O2 and have the phone for calls & texts only.

Message 1 of 7
1,152 Views
6 REPLIES 6

jonsie
Level 94: Supreme
  • 97909 Posts
  • 616 Topics
  • 7241 Solutions
Registered:

You just need to turn off mobile data in the phone settings

If you tell us the phone we can take you through it step by step

Message 2 of 7
1,146 Views

pete-s
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

ScreenHunter 10.jpg    Nokia 5.1.     I only know this one, see screen capture.  A mate of mine bought a new phone and sim, put in £20 and made one call, next time he wanted to use it it was empty, he took it back to the shop, the phone had used up all his cash updating the phone, at least they credited his phone with the £20.

I just checked the phone again, the data saver was on, but 1 app was allowed, the play store. So thats what used my cash up.

Message 3 of 7
1,138 Views

pete-s
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Nokia 5.1. sorry.

Message 4 of 7
1,138 Views

jonsie
Level 94: Supreme
  • 97909 Posts
  • 616 Topics
  • 7241 Solutions
Registered:

In your screenshot mobile data is off

It's more than likely the tariff whereby your payment is taken in exchange for monthly allowances

Message 5 of 7
1,135 Views

pete-s
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Its a pay and go sim. No the data was used updating the phone, it came up to finish updating I had to join a network. 

You learn by your mistakes 😀 I have blocked all apps from using data. 

ScreenHunter 15.jpg

Message 6 of 7
1,112 Views

Oxonian
Level 40: Notorious
  • 15337 Posts
  • 423 Topics
  • 41 Solutions
Registered:

Some PAYG SIMs on O2 auto-renew @pete-s. I think this is what @jonsie is referring to :-

 

Big Bundles: Everything you need to know

https://www.o2.co.uk/help/products-and-services/pay-as-you-go/big-bundles

 

 

Message 7 of 7
1,074 Views