Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 14066 Views
  • 50 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 10169 Views
  • 18 replies
  • 2 kudos

Resolved! esim

Hi ,I wanted to set up esim on my Iphone. I called customer service. She did swap sim.Now my phone is not working. It's giving Invalid number.How can I revert back to normal. Thanks

shilpa288 by Level 1: Joiner
  • 169 Views
  • 2 replies
  • 0 kudos

Resolved! help

hello. i topped up yesterday, £20 bundle and i’m getting messages from o2 that i’ve used all my data ?

paulz by Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos

Resolved! Big bundle

Can I buy a £10 big bundle with my PAYG credit (currently just over £10)?Some information seems to suggest you have to get a new SIM and need to add credit to that before the big bundle can commence.Thanks.

Neiliow by Level 1: Joiner
  • 171 Views
  • 3 replies
  • 0 kudos

Outgoing calls time out after 5 mins

Visitor from Australia here. I have a local 02 sim, which I purchased in Oz before coming to the UK. I have a weird issue where any outgoing calls will time out after 5 minutes. No warning; I'm just cut off. We don't ever need to talk to anybody that...

Resolved! Top up

Hi it won’t let me top up mobile number [removed]

Resolved! PAC code issue processing request

I'm getting an error processing message when I'm requesting a pac code. It's suggesting I call 202 but the number is invalid.How can I get a pac code please?ThanksMarg

Marg11 by Level 1: Joiner
  • 316 Views
  • 3 replies
  • 0 kudos

Resolved! Miss sold

Hi I'm not happy I got told that I had been accepted for a mobile phone now when i log on to my o2 it says sim only

No offline data

I cannot access offline data even though I have it

Karl7 by Level 1: Joiner
  • 140 Views
  • 2 replies
  • 0 kudos