Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello, My Mum has a Doro 6820 mobile phone which is 4G but keeps getting texts from O2 telling her that 3G is being switched off later this year and that she needs to upgrade! I also have the same phone model on Tesco Mobile and when calling it's Inf...
I have just paid £10 for the top up of my O2 card. My number is *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!] however, the payment didn’t go through. attached there’s the screenshot of t...
is there a way of activating it / getting a replacement with the same number? or getting in contact with o2 about it? Thanks.
How do you top up when you are from overseas and obviously don’t have a UK credit/debit card?
this is an utter nascence to be frank. the whole O2 sending out plastic sims with no number on them but the sim has a number you have to register. I've tried so many times it's getting beyond stupid. so much hassle to activate a sim card, i was got g...
Hello,Hope you all are well. I wanted some help with porting my number to O2. I have been trying to port my EE number to my O2 payg sim for the last two weeks. I have submitted the keep my number form numerous times and I have been calling customer s...
Just topped up my phone took the money from my account but hasn’t gave me my £10 pound top up
I've just updated to a new SIM card because my old one is no longer supported but, I have quite a bit of credit left on my old SIM card and need to transfer that balance to my new one. How do I do this?
On 29/4/24 I joined o2 from Tesco on pay as you go. I filled out the form to transfer my number from Tesco to o2 and it said will be transferred the next day. On 30/4/24 I rang o2 to find out what’s going on to be told that someone filled the form ou...
Hi everyone im on fuerteventura currently i have pay as you go i have data but i can not call and send messages i have roaming on i tried to reset phone switch off and on fly mode nothing i contacted customer service but nobody was able to help me an...
