Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! 02 Travel

How do i get 02 Travel. In the past i used to text Travelon to a number and it went on and charged me 1.99 per day which is all I needed for Switzerland.

Resolved! Transfer from pay monthly sim-only to PAYG rolling plan

I've been on a SIM-only O2 tariff for years since the handset was paid off and since changed devices and was a great deal at the time, however all of the new sim-only pay monthly deals on offer cost more than my current tariff do because they have fa...

Resolved! Payg

Hello everyone.Just the quick question.Iam using o2 payg/roling plan 150gb data etc.What Iam found out is every month o2 take out some of my data during the night/the night when my new roling plan should be activated.Every month my data missing.Two m...

Resolved! O2 travel

how do I get o2 Travel. I just keep going round and round trying tk find it

Resolved! Transferred my number

I transferred my number to another company but there is a balance of 15 pounds left in my account. How can I get a refund?

Resolved! O2 classic pay as you go

My dad is on classic pay as you go. Will he need to get a new contract due to o2 removing pay as you go

PAC

Hi, I'm trying to obtain a PAC but when I text 65075 I get the message Premium SMS failed. Is there a way round this?

Resolved! Big bundle £15 not applied

Hello, I ordered the £15 big bundle sim card with 60gb and unlimited minutes and texts I've followed the instructions on the leaflet that came with it, topped up with £15 and it showed 25gb of data remaining with my tariff being the £15 big bundle I ...

Resolved! £5 per month tarrif

I get the minimum topup is £10, but can I then go into my o2 and choose £5 a month tarrif? What do you get on it? I cant find details on it but I know they used to do it about 5/6 years ago... Thanks.

Databank food bank

Hi, I was given a SIM card while attending a local food bank. I was told it would last for 12 months and would be free...each month I would get a code. S person I know had a similar one from the Brussel trust, it lasted 6 months and every month it au...

O2

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