Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 61563 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 31991 Views
  • 19 replies
  • 2 kudos

Credit

I've just updated to a new SIM card because my old one is no longer supported but, I have quite a bit of credit left on my old SIM card and need to transfer that balance to my new one. How do I do this?

FoxesRock by Level 1: Joiner
  • 260 Views
  • 1 replies
  • 0 kudos

O2 won’t port the number I want to keep

On 29/4/24 I joined o2 from Tesco on pay as you go. I filled out the form to transfer my number from Tesco to o2 and it said will be transferred the next day. On 30/4/24 I rang o2 to find out what’s going on to be told that someone filled the form ou...

Fuerteventura roaming problem

Hi everyone im on fuerteventura currently i have pay as you go i have data but i can not call and send messages i have roaming on i tried to reset phone switch off and on fly mode nothing i contacted customer service but nobody was able to help me an...

Tommich by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

On O2 PAYG 10GB SIM

Hi,I recently bought a 10GB SIM on PAYG with O2.....its in my phone, but i now cant do anything with the phone, as whenever i try to open the gmail APP....it just says "getting messages"...and stays like that, forever.I have previously used my gmail ...

24vtingle by Level 1: Joiner
  • 508 Views
  • 3 replies
  • 0 kudos

2g to 4g on pay as you go phone

I have a pay as you go Doro phone that is 2g and understand I am going to have to get a 4g phone soon, I don't use internet only using the phone for calls and receiving texts, will I need a new sim or can I use the one in my existing 2g phone,

Sgd by Level 1: Joiner
  • 486 Views
  • 2 replies
  • 0 kudos

Resolved! Top up

I’ve topped up £10 how can I buy a pack with that 

Georgie4 by Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring PAYG locked widows phone 3G to another phone 4G

As O2 are switching off the 3G network in July 2025 I need to transfer an old backup phone to another 4G phone ,either O2 or another bought one. The phone is a Microsoft windows mobile based phone that is locked to O2 network (PAYG) bought from Argos...

gdw123 by Level 1: Joiner
  • 942 Views
  • 3 replies
  • 0 kudos

Resolved! Topping up with an Australian credit card

Why do you demand a UK address to top up the SIM card i use when i travel there? I have an Australian credit card and it's impossible to use it to top up, which is absurd.