Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 62347 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 32217 Views
  • 19 replies
  • 2 kudos

Resolved! What does this message mean

Just letting you know your ******** will expire on 02/07/2025. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Nigelgrx by Level 1: Joiner
  • 583 Views
  • 3 replies
  • 0 kudos

Resolved! PAYG data sim

HiI have got a static caravan and have got a 5g signal. What I need is a PAYG data only sim so I can watch Netflix etc, however the site has a shut down period over winter of 5 months and also when the site is open I am not there full time . So I nee...

Nobby by Level 1: Joiner
  • 765 Views
  • 3 replies
  • 0 kudos

Resolved! £10 Rolling Pay As You Go tariff - EU usage

I am on the £10 Rolling Pay As You Go tariff which includes unlimited minutes. Am I able to use these minutes to call the UK (mobiles and landlines) when I am in the EU without any additional charge?

BL1 by Level 1: Joiner
  • 433 Views
  • 2 replies
  • 0 kudos

Pensioners headache with the 3g switch off

Hello, I'm new on here.please help, I can no longer make calls or texts on my old nokia3510i, I think 02 have switched the network off.It's been off since 28 may 2025, though I still had credit. I did geta message months ago saying they would be swit...

Dally by Level 1: Joiner
  • 2385 Views
  • 16 replies
  • 0 kudos

Resolved! New Classic Pay as You Go Sim

Hi All,Grateful for any views. I've just bought a new Classic PayGo 321 Sim on Amazon with an expiry date of 26/1/26 for it to be activated, so I'm hoping it should be good. However, although I've been able to add the number to my O2 account, (I have...

Resolved! Shortcode Text messages fail.

I've bought a new O2 sim , for PAYG, I've activated by putting £10 phone credit on it. I've tried the sim in three different phones, and in everyone of them, when I try to send a short code text message to 84268 for Traveline, it fails. Does anyone h...

Joe2090 by Level 1: Joiner
  • 678 Views
  • 4 replies
  • 0 kudos

Migration issues

I am trying to migrate my phone from a company number to a personal number. So I set up a personal number and was sent a SIM card after several phone calls and was told That I needed to call to migrate the phone and after 24 to 48 hours, this would b...

T80rsy by Level 1: Joiner
  • 518 Views
  • 2 replies
  • 0 kudos

Resolved! Changing plan

I currently have a rolling data plan and want to swap back to my 10 pound a month standard plan but don't know how to do it.

Lism46 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! 4g sim

I'm still on O2's cheapest tariff (2g & 3g only) with a 3g only phone which is no longer supported after a date in July. My question is can I keep the same cheap tariff and number but upgrade to a 4g sim and new 4g phone.

EB8 by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to understand a simple PAYG SIM deal

Hi all, I've been chatting online and on the phone with the O2 sales team but can't seem to get my message across. Maybe I'm confusing the staff, so I'll try here ... I already have a contract phone that I'm very happy with, and I'm looking for a spa...

KW4 by Level 1: Joiner
  • 805 Views
  • 3 replies
  • 0 kudos