This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 54550 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 27638 Views
  • 19 replies
  • 2 kudos

Resolved! My number has become extinct

Due to not using my phone for over three months the number is no longer working. How can I get it reactivated?

PaulE by • Level 1: Joiner
  • 695 Views
  • 6 replies
  • 0 kudos

Resolved! Can't dial

New sim. Topped up. Can't dial and receive cals. Some idea to fix it? I'm abroad at the moment. The plan is Pay as you go.

Techy by • Level 1: Joiner
  • 614 Views
  • 3 replies
  • 0 kudos

Resolved! Sim

Can I get my sim card number back? 

Chelseat by • Level 1: Joiner
  • 611 Views
  • 3 replies
  • 0 kudos

Fraud declined - Auto topup set up

Multiple phone calls with Customer Service and many many set-up attempts later, I remain stuck in a completely illogical situation: My cards are consistently rejected by O2. This is not a bank matter (confirmed) nor a card matter (confirmed). The O2 ...

y_SAHM by • Level 1: Joiner
  • 564 Views
  • 2 replies
  • 0 kudos

Changed to eSIM through uswitch

I took out a new sim only plan with uswitch. it was still with 02 but I chose to use a esim. for some reason I am being charged for two lines on my account. I have now got two phone numbers. One that I don’t use.can anyone helpl

Addicks11 by • Level 1: Joiner
  • 625 Views
  • 2 replies
  • 0 kudos

Text to 2424 won't send

I want to opt in for more data. Instruction is to text MORE to 2424 but the text message won't send. Can anyone help please?

spanner83 by • Level 1: Joiner
  • 541 Views
  • 3 replies
  • 0 kudos
Top Kudoed Authors
View All
Top