Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Send a free sms text through my o2

hi wondering if its possible to text of o2 app for free..if so how?

Resolved! O2 Simplicity

Hello, I've got a new O2 £10 Big Bundle SIM card and I was listening to 'Info Hotline' on the phone. It says I'm on O2 Simplicity. I'm thinking about sticking with O2 Simplicity, but I read a post from someone on here from 2020 who said they made the...

Resolved! Classic pay as you go sim

Hi how can I order classic pay as you go sim

Resolved! Replacement sim

I need to replace my ancient sim that is no longer supported. Tried doing it through my account and live chat but just get directed to customer services who I've had no luck with. I'm unable to get to a shop. Is there an easier way to do this, e.g. v...

PAYG transfer from EE not working

I'm honestly at my wit's end here and have no idea what to do. I was originally with EE PAYG, my O2 PAYG sim was activated on Monday 10/02 and was told would port over my EE number on Tuesday 11/02. Woke up on Wednesday to no service, and EE SIM no l...

Resolved! Upgrading to Ultimate Plan then downgrading after 14 days?

Hi I am travelling to Dubai on Wednesday. It's going to cost me £6 a day for Travel Bolt. However, I am there for 14 days, so 14 x £6 = £84 !It says if I had an "Ultimate Plan" then Dubai (UAE) is included free of charge.Ultimate Plan is £34.49 / 24 ...

Resolved! O2 National Datbank SIM - no voucher

Hello,I got National Datbank SIM 1.5 months ago at O2 Store Wandsworth. Initial voucher worked but I never got another voucher to renew monthly pay as you go. I was told by O2 store staff it should have arrived on the day of renewal. Called o2 custom...

Resolved! put my payasygo sim to monthly rollover

hi i want to make my new pay as you go sim to be monthly rollover contract

payg tariff being phased out

Anyone able of make sense of the new payg tariffs for me? I'm on the PAYG text and call tariff that's being phased out, the plan suits me as I use it for incoming calls and texts, rarely make outgoing, I top up maybe once every 12-18 months. The new ...

Resolved! phone upgrade

have a pay as you go phone have to upgrade as i think it is 3g can i upgrade and keep the same phone number

O2

Forum Posts