Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
We spoke with customer service before travel to active roaming. We can not call or answer calls, we can not send text messages, only internet (massanger or what’s up) Please help because we travel by car and is danger without working mobiles. Not hap...
Hi is anyone else having problems with logging onto Myo2 either by the app or web - I have been trying all day and although it accepts my log in details I then get a message saying there is a problem and to try later - wondered if the issue is just w...
My sister has a pac code from Sky Mobile and it seems finding the online form was a knightmare but she did find it filled it in to transfer her number from Sky Mobile to o2 pay and go big bundles package and after a few mins got a screen saying your ...
Hi, I have a SIM card used to operate my electric gates. I want to top it up. My account is now frozen (as a result of trying to top it up and access number being sent to the SIM Card) and I cannot top it up. Any ideas?
Hello, I am on PAYG and I have a new phone which is eSIM only. What is the easiest way to survival? thank you!!!
I am on old o2 classic tariff from 2018. Voice mail was disabled from day one. Today, I keep receiving 'Voicemail - Dial 901' text message every time I power cycle my Moto G62 phone. I tried dialling 901, and also attempted to activate voice mail 175...
My question is can my number get transferred to the new esim from the physical sim without having to go into the store? Could I get it done online? Or should I keep my physical sim
Can someone explain to me in simple terms what has gone wrong here because O2 are not being helpful at all and just redirecting me to T&C's rather than offering understanding and advice. Daughter started a big bundle 10 to get 8gb a month on 28th Aug...
Only have payg trying input data fir new virgin media app it asks for account number and area code??? Help
hi I activated my account with O2 over 4 weeks ago now and tried to sign into the O2 app and it keeps coming up with have to wait 48 hours I have spoken with O2 customer services they didn't help much anybody have any ideas on why this keeps happenin...
