Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Rolling plan.

Hi I am a contract customer of O2 and I want to switch to a payg rolling plan. Anyone know how i would go about that.

Can’t see my offers

I’ve ordered a sim that has arrived and activated. It’s supposed to have some offer rolling plans there but I can’t see any and I had to activate a normal rolling plan.

Resolved! Pay as you go to pay monthly sim

I requested Moving from O2 Pay As You Go to O2 Pay Monthly sim contract.But my old phone number(O2 Pay As You Go) moved to GiffGaff network. I didn't request Pac code from O2.one of O2 staff mistake transfer my number to GiffGaff.how it is possible t...

top up!

I topped up my spare mobile phone 6 days ago with £10 now making thew total £15 and a few pence.I very rarely use this phone and usually only top it up a couple of times a year. I top up online using My o2However I tried to use it today and found the...

Resolved! move from monthly to pay as you go instead

can no longer afford monthly, how can I move to pay as you go instead? I want to keep my O2 number

Better deal on three

Hi, I can get a much better deal on 3 mobile, can you match it so I stay with o2?

Resolved! Travel to spain

Hi , does the £15 rolling plan cover usage in the Canary Islands please ?

Sim not recieved

Sim not recieved?? Can you explain thanks

Resolved! Rolling Plan didn't renew but I was charged anyway ?

Hello all, I'm very glad to be here. My apologies for the long post. I was just wondering if anyone else is having trouble with O2 Rolling Plans? My £15 per month Rolling Plan was due for renewal on 6th November, and I received the usual "we're due t...

Resolved! PAYG sim disconnected

My Classic sim has been deactivated after about 4 years.The sim had been used for sending texts during the last month and last received a text on 6th November 2024, My account is about £7 in credit.I cannot access the MyO2 app on my phone.I've been a...

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