Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54627 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27688 Views
  • 19 replies
  • 2 kudos

Resolved! getting back my old pay as you go number?

hello everyone, i recently changed my pay as you go number due to getting plently of texts from unknown numbers. not thinking at the time my online banking sends me a code through to my old number everytime i sign in, is there anyway i can get this n...

Anonymous by Not applicable
  • 3334 Views
  • 7 replies
  • 0 kudos

Resolved! Useful numbers

Is there a list anywhere of useful numbers eg 1720, 4444 etc. I am sure I had one with my original SIM but the new one doesn't have any of this info and I can't find it on the O2 site. Any help would be appreciated

Quinney by Level 1: Joiner
  • 2844 Views
  • 4 replies
  • 0 kudos

Resolved! what to do when order taken but delivery not made ?

so i online ordered an item (order ms-[removed]), receive an SMS from both O2 and UKMail (O2's couriers) that item will be delivered on 5th Jan; consignment **Personal info** 5th Jan arrives and no delivery, UKMail and O2 send out another SMS stating...

Anonymous by Not applicable
  • 2532 Views
  • 10 replies
  • 0 kudos

Resolved! Removing a debit card from my account

Hi again, so sorry to bother you again, but I did try o2 chat on line but after 40mins gave up,but anyway I posted on the forum yesterday concerning the above topic, I did look as suggested, and went on topup and the debit card wasn't there, it just ...

Rosy1 by Level 1: Joiner
  • 2073 Views
  • 1 replies
  • 0 kudos

Resolved! Removing a debit card from my account

hi all, I have just topped up my phone online with a debit card after it all went through it came up it will use this card to automatically top up from this card which I don't want it to do and would like to remove it,could anyone tell me how I can d...

Rosy1 by Level 1: Joiner
  • 4908 Views
  • 4 replies
  • 0 kudos

Resolved! OnePlus 5T pay as you go VAT invoice? / Unlocked?

Hi If I purchase a OnePlus 5T on pay as you go online will I get VAT invoice/reciept for the phone purchase on checkout? Can anyone confirm they have bought one of these recently and they are still unlocked for use on all networks? Ive read a number ...

Anonymous by Not applicable
  • 2592 Views
  • 6 replies
  • 0 kudos

Resolved! undelivered sim

i ordered a sim, pay as you go. It hasn't arrived, but i'm receiving emails telling me to activate it.I cannot get hold, speak, email anyone at o2. i need to report it undelivered so it is cancelled and i want another sent. how can i do this?

Anonymous by Not applicable
  • 2004 Views
  • 5 replies
  • 0 kudos

Resolved! O2 DATA SIM FOR IPAD

I have been trying for 6 months to cancel a monthly data payment made out of my Mastercard account clearly described in the Mastercard as being paid to O2.After personally calling at the O2 store before last summer I was given an O2 phone number,as t...

Anonymous by Not applicable
  • 1367 Views
  • 4 replies
  • 0 kudos