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Increase in Tariff Cost

Anonymous
Not applicable

Can someone please clarify for me.....

 

I have received an email to say that the tariff i am on will soon increase in cost.  I took out a 24-month contract with O2, so am shocked to see that the cost is increasing!!  Does this not completely go against the point of having a contract??  All of the terms are clearly stated (i.e. the cost per month, the term, who and when...) and then signed. 

 

Unless someone is about to copy and paste the tiniest piece of smallprint in the world, i think we're all being had!!  If O2 can increase is by 50p today, can they increase it by £50 tomorrow??

 

And, if they can make changes, can i change my contract duration to say, 1 month??

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Bambino
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@Anonymous wrote:
4g should be paid for by the people that receive it. does sky ask u to pay for channels u dont receive

From what I gather from your posts, you aren't even an O2 mobile customer, so apart from being a spammer and a nuisance, what is the point of you posting all this nonsense?

I DO NOT WORK FOR O2



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Message 151 of 173
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Anonymous
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oh i am a very peed off o2 customer.i also have contracts with 3 and talkmobile of which neither has increased their price over the last 7 months i have been with them.and neither has left me with no service for 3 days.that is why i am posting these comments about the service and price of o2
Message 152 of 173
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Anonymous
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there is no justification for the rise.the comments i have had back all say that they don't work for o2, but how many customers are happy with paying more for the same rubbish service.only o2 staff will try and justify it and when they can't they just report u or take the thread off which has already happened today on another thread.o2 is just a gready company and i hope that they lose a lot of customers from this robbery.they try and justify it by saying they need to invest in 4g. but i dont receive 4g like the rest.do sky or virgin ask u to pay for channels u dont receive.no. but o2 do
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Bambino
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7 whole months! Wow! This is the first O2 price increase in years, and way after all the other networks raised their prices. The outage last year is ancient history. It didn't affect everyone. If you're so unhappy with O2, just leave.

 

You are so ignorant that you don't even realise that no one on O2 gets 4G yet. It hasn't been implemented. The only network that has 4G at the moment is EE. 

I DO NOT WORK FOR O2



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Message 154 of 173
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Anonymous
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thats the thing. i have 6 months left and o2 know that. it will be the last time with o2.and i have had contract phones since the bricks of 1992 and not once has any of the networks i have been with increased them midterm. the 3 day no service is the first i have had also since 1992 so all in all o2 will be the losers here and many of the writers on here as when o2 have no customers they will have no jobs.just remember bigger companies have gone under
Message 155 of 173
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Anonymous
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and i am not ignorant, if u had used your eyes and read my post i said "like the rest".hope u feel the same about the company when they tell u to go and sign on. this is o2s attitude they think we are all ignorant.
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Bambino
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@Anonymous wrote:
thats the thing. i have 6 months left and o2 know that. it will be the last time with o2.and i have had contract phones since the bricks of 1992 and not once has any of the networks i have been with increased them midterm. the 3 day no service is the first i have had also since 1992 so all in all o2 will be the losers here and many of the writers on here as when o2 have no customers they will have no jobs.just remember bigger companies have gone under

So in 20 years your service was lost for 3 days, and you feel that is justification for ranting on loads of different threads about a 3.2% price increase. Every other major phone network has increased their prices, and they did it long before O2 did. 

 

I do not work for O2. What you fail to comprehend is that this forum is populated by customers. There are very few contributors who acually work for O2, and they express their own opinions, not O2 policy. 

I DO NOT WORK FOR O2



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MI5
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Time this thread was locked I think.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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He'll just start another inane rant in another thread, so he may as well stay here.

I DO NOT WORK FOR O2



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MI5
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If there was ever anyone that needed banning from the forum, this is surely him......?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 160 of 173
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