Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

change direct debit date

how do I change my payment date to 1st of month

Resolved! Visual Voicemail on Pay & Go Go Go

I recently tasked myself with giving my old iPhone 4 to a relative, and a prerequisite was that they have Visual Voicemail.I have a chat transcript with O2 online customer services, telling me that VV will work on a Pay & Go Go Go tarrif. I ordered t...

Resolved! no service shown on iphone when new sim placed in.

blackberry was stolen, lost my old number with it, got new phone (iphone)to replace the stolen one and asked slow2 i mean o2 to send replacement sim out, never arrived.placed a temporary 3g sim in iphone and set it up. now o2 suggested i go to store ...

can you downgrade bill if not taking a new phone out.

im paying £23.50 a month. can i downgrade my package if not taking new phone out.

Resolved! O2 Sim Card Activation

I transferred my contract from Pay Monthly to Pay as you Go and was informed that it would take 24 hours to activate my sim card, following the cancellation of my contract. I am currently without a phone and would like my new sim card activated but c...

Resolved! Staying on O2 after contract expires

Hi - Anybody any ideas what sort of monthly contract I can negotiate when my 2yr contract ends for my iphone 3GS? I currently pay £35 for unlimited texts, 500mb data and 600 mins. Id like to keep the same tariff, but thought I could reduce my monthly...

Resolved! how do i email support? a contact us form etc?

i get either a snail mail address, a phone number or "ask lucy" none are acceptable i want to ask a simple question.

Resolved! o2 WEB BOLT ON NOT WORKING I HAVE PAID BUT IT STILL DOESN'T WORK

Hi there my o2 web bolt on takes out £7.50 credit eveytime i top up, and gives me free unlimited internet due to them taking this money from my credit. I have topped up recent on the 4th of september, then on the 30th of september o2 messaged me and ...

Resolved! What to do after contract finishes?

Okay, so basically, my contract is going to end next month. I have seen another contract elsewhere that I'm most likely to get. I was wondering, what do I have to do/who do I have to call to make sure that my contract doesn't renew itself next month?...

No 3G

Having recently moved to Lancaster University, I've been disappointed to discover that there's no 3G on campus, despite the O2 service checker saying otherwise. All of my friends on O2 are having the same issue (just E rather than 3G or 3G+). It's so...

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