
Anonymous
Not applicable
on 23-11-2017 04:54
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 23-11-2017 04:54
I received a call from O2 saying my contract was up so would I like to upgrade. I said I might change my phone in the near future but not just now. I was then told that to keep my custom, they would keep me on the same deal but at a reduced price (sim only: £20 for 20Gb for 12 months instead of £25 for 20Gb).
Naturally I agreed and thought nothing more of it.
A few hours later, I checked my emails and the MyO2 app and found that my tariff is now £33 for 20Gb of data!
Is this something that other people have experienced?
Annoyed,
Rob.
Naturally I agreed and thought nothing more of it.
A few hours later, I checked my emails and the MyO2 app and found that my tariff is now £33 for 20Gb of data!
Is this something that other people have experienced?
Annoyed,
Rob.
Solved! Go to Solution.
Message 1 of 4
1,111 Views
1 ACCEPTED SOLUTION
Accepted Solutions
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 23-11-2017 06:22
That tariff is specially discounted which should show as a bolt on in your MyO2.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,103 Views
3 REPLIES 3
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 23-11-2017 06:22
That tariff is specially discounted which should show as a bolt on in your MyO2.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,104 Views
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 23-11-2017 12:29
Oh yes, so it is.
I'll stop swearing about them now.
Thanks.
Message 3 of 4
1,062 Views
- 153089 Posts
- 652 Topics
- 29218 Solutions
on 23-11-2017 12:33
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 23-11-2017 12:33
No worries mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
1,060 Views

