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Incorrect order sim card

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Vladislavs
Level 1: Joiner
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‎28-10-2019 06:30 - last edited on ‎28-10-2019 07:58 by Moderator

‎28-10-2019 06:30 - last edited on ‎28-10-2019 07:58 by Moderator

My order is (number: ms-xxxxxxxxx) xxxxxxxxxxx.
I was calling more times to 202, to cancel my order what I did by mistake on 25/10/19.
Please cancel new sim card
Thank you

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

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gmarkj
Level 66: Unequalled
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‎28-10-2019 07:41

‎28-10-2019 07:41

Hi @Vladislavs.
This is a public community forum - we are all customers of o2 and they will not see this message.
Please come back to remove your phone number.
You will need to contact o2 on 202 as you did previously to cancel anything.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12781 Posts
  • 95 Topics
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Registered:

‎28-10-2019 07:41

‎28-10-2019 07:41

Hi @Vladislavs.
This is a public community forum - we are all customers of o2 and they will not see this message.
Please come back to remove your phone number.
You will need to contact o2 on 202 as you did previously to cancel anything.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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EmilieT
Former Staff
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‎30-10-2019 09:06

‎30-10-2019 09:06

Good morning @Vladislavs, and welcome to the community 

 

How are you getting on with this order? If you follow the advice above, you should be all good :slight_smile:

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? :slight_smile:
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