Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Slow from switching from 3g to 4g

After some advice which I'm finding frustrating since joining o2.Where 02 4G coverage is not available, obviously the phone switches to 3G - However I've found when I am in a 4G area it takes along time to switch from 3G to 4G (Most noticeable when d...

Resolved! Pa

Bought an iPhone with mobiles.co.uk using 02, chose the tariff as included travel inclusive zone. T(took screen shot when making purchase online ) . Looked at my o2 app and it seems not included which was confirmed via online chat and a visit to an o...

Resolved! New O2 contract

I have seen on mobiles.co.uk £12 for 15gb data with calls and free international roaming, I would prefer to do business directly with O2 if possible?Thanks

Leaving o2 feeling robbed and extremely disappointed

What's the best way to leave o2 I have been trying to for 2 days but the online conversation says disconnected I have been robbed for 18 months with very little or no satisfaction from o2 being charged about £15-£20 extra/month other than other netwo...

Resolved! Phone bill

Hi cant pay my bill till 15th of this month as I have broke my wrist an need an operation an had to go on universal credits as I was self employed ta glen

Resolved! Foreign Calls

I am being bombarded with calls from Burundi, Ghana and Bolivia. How can I stop these

Resolved! Using my phone in spain

Hi All, I live in the UK, but will be going to Spain for 1 week and would like to use my phone out there. Do I have to call 02 so they can activate my 02 account/SIM to use it whilst I'm out there. Thank you

eSim Stock

Is there some issue with stock on esims or such? Or are the staff just clueless about them? Or is there something really difficult about printing the cards... I have now tried to order an esim four times since launch last month. Once I was told they ...

Resolved! Sim card

I picked my new iPhone 11 today and the contract SIM card isn’t connecting to my phone how do I make it work ?

Resolved! Recycling phone

I’ve just upgraded my phone and opted to recycle my phone, what do I have to do to recycle it take it to a shop or give to the delivery driver?

O2

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