Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21115 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 197462 Views
  • 2 replies
  • 2 kudos

Resolved! Pocket Hotspot

Is it possible to add a pocket hotspot to my regulat pay monthly contract and share the data or do I need a whole new contract?

Payment

Can someone please help me regarding payment on my account

Emma32 by Level 1: Joiner
  • 747 Views
  • 3 replies
  • 0 kudos

Ported number

My existing number was meant to be ported over from Virgin to O2 on Friday. Still hasn’t happened. Please sort / help.Thanks

Gillian by Level 1: Joiner
  • 1087 Views
  • 4 replies
  • 0 kudos

Resolved! Contract

Am I allowed to have 2 phone contract at the same time?

polish123 by Level 1: Joiner
  • 3610 Views
  • 2 replies
  • 0 kudos

Upgrade

I have just upgraded.It says to claim a free Samsung active watch.Is this included it upgrade?

Kirsty2 by Level 1: Joiner
  • 530 Views
  • 2 replies
  • 0 kudos

Staying with O2 but setting up a pay monthly with Carphone Warehouse

Hi there, i'd like to set up an o2 pay monthly contract with a deal i have found on Carphone Warehouse. At the moment i have a sim only contract directly with o2. What i would like to know is can i keep my number and change contracts? And if so how d...

MrsC by Level 1: Joiner
  • 452 Views
  • 2 replies
  • 0 kudos

Upgrade

Can I change my upgraded phone once I've ordered it? It's not due to be delivered until Monday.

Nadsta by Level 1: Joiner
  • 890 Views
  • 6 replies
  • 0 kudos

Resolved! New contract extras

Hi, Does it mean if you already have a Prime subscription you can't benefit from the 3 months Prime Video extra? When I goto redeem it it says something along the lines that my Amazon account is not compatible with the offer.

woodmj by Level 2: Apprentice
  • 967 Views
  • 4 replies
  • 0 kudos