This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Incorrect order sim card

Go to solution
Vladislavs
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-10-2019 06:30 - last edited on ‎28-10-2019 07:58 by Moderator

on ‎28-10-2019 06:30 - last edited on ‎28-10-2019 07:58 by Moderator

My order is (number: ms-xxxxxxxxx) xxxxxxxxxxx.
I was calling more times to 202, to cancel my order what I did by mistake on 25/10/19.
Please cancel new sim card
Thank you

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Message 1 of 3
911 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
gmarkj
Level 66: Unequalled
  • 12056 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

on ‎28-10-2019 07:41

on ‎28-10-2019 07:41

Hi @Vladislavs.
This is a public community forum - we are all customers of o2 and they will not see this message.
Please come back to remove your phone number.
You will need to contact o2 on 202 as you did previously to cancel anything.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 3
901 Views
0 Kudos
2 REPLIES 2

Go to solution
gmarkj
Level 66: Unequalled
  • 12056 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

on ‎28-10-2019 07:41

on ‎28-10-2019 07:41

Hi @Vladislavs.
This is a public community forum - we are all customers of o2 and they will not see this message.
Please come back to remove your phone number.
You will need to contact o2 on 202 as you did previously to cancel anything.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
902 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎30-10-2019 09:06

on ‎30-10-2019 09:06

Good morning @Vladislavs, and welcome to the community Wave

 

How are you getting on with this order? If you follow the advice above, you should be all good slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
868 Views
0 Kudos
Top Kudoed Authors
View All
Top