cancel
Showing results for 
Search instead for 
Did you mean: 

In requested tariff change

RichmondDumptru
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Why has my tariff changed without my request or prior knowledge? My bill for the month has nearly quadrupled.
Message 1 of 4
181 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4462 Solutions
Registered:

You'll need to call O2

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

View solution in original post

Message 2 of 4
178 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4462 Solutions
Registered:

You'll need to call O2

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

View solution in original post

Message 2 of 4
179 Views

Bambino
Level 71: Golden Child
  • 17757 Posts
  • 857 Topics
  • 1806 Solutions
Registered:

@O2KyleW or @O2Thomas can you please advise @RichmondDumptru?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 4
178 Views

O2KyleW
  • 7 Posts
  • 0 Topics
  • 0 Solutions
Registered:

i will get intouch with the customer via direct message to offer my assistance. 

 

Thankyou for the tag  @Bambino 

signature
Message 4 of 4
158 Views