07-02-2019 12:00 - edited 07-02-2019 12:01
07-02-2019 12:00 - edited 07-02-2019 12:01
I’ve just upgrade. I’ve 14 days to return. In that time am I able to try the phone or can you only return a phone unopened?
Im moving from android to the iPhone XS Max so need to just test drive it first but I’m worried incase I can’t.
Thank you.
ju
Solved! Go to Solution.
07-02-2019 12:24 - edited 07-02-2019 12:25
07-02-2019 12:24 - edited 07-02-2019 12:25
@Juju79 You are free to use the phone as you wish but must keep it in perfect condition and return everything that came with the phone.
https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
07-02-2019 12:24 - edited 07-02-2019 12:25
07-02-2019 12:24 - edited 07-02-2019 12:25
@Juju79 You are free to use the phone as you wish but must keep it in perfect condition and return everything that came with the phone.
https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
07-02-2019 12:26 - edited 07-02-2019 12:27
07-02-2019 12:26 - edited 07-02-2019 12:27
Thank you so much for your help. Much appreciated.
Can you take the selophane protector from off the screen? I’ve not dared touch it haha.
Ju
on 07-02-2019 12:41
on 07-02-2019 14:52
on 07-02-2019 14:52
on 07-02-2019 16:28
on 07-02-2019 16:28
I just hope I find going from Samsung s8+ to Apple Xs max a good move.
Thanks for for your help.
Ju
on 08-02-2019 09:06
on 08-02-2019 09:06
@Juju79 wrote:
I just hope I find going from Samsung s8+ to Apple Xs max a good move.
Thanks for for your help.
Ju
It'd be great if you could come back and back and let us know how you like your new phone @Juju79, and if you have any further questions give us a shout.
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