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Posts: 84,561
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Registered: ‎04-01-2009

Re: I’m trying to upgrade my phone but 02 can’t verify my bank details

Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: I’m trying to upgrade my phone but 02 can’t verify my bank details

Hey @rhian1, and sorry to hear you're still having difficulties upgrading. I'd happily get someone on my to look into it to try and find out what's going on! I'll need a first more details in order to do that so watch out for a Private Message shortly Smiley Happy 

 

Cheers for the mention @MI5 thumbsup

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Level 1: Joiner
Posts: 5
Registered: ‎14-05-2019

Re: I’m trying to upgrade my phone but 02 can’t verify my bank details

I use my card to pay my bill and there’s no problem at all
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: I’m trying to upgrade my phone but 02 can’t verify my bank details

Hey @rhian1, I've just sent you another Private Message to double check when you'd be available for a callback, please take a look when you have a minute so I can pass on the info to the gurus Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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