on 03-04-2013 17:53
on 03-04-2013 17:53
I own various O2 sims, all pay as you go.
Then I had a crazy idea, go on a monthly. So i went ahead ordered nexus 4, contract .. phone arrived, sim arrived some paperwork and then i found out
the new sim was linked to one of my pay as you go sims? I was annoyed, tried to sort it on line, as I didnot want to loose that payg sim plus its balance,
I had to travel abroad so I tried desperately to sort this new sim and old sim out..
I hated the O2 website .. it did not work, I gave up, hadnot used the nexus 4 and sent it back and cancelled contract..
back from abroad. It appears they are taking the direct debit, except I cancelled it. I cant look on line at the invoice for it. I get application error .. the new sim is not life either. (they told me to keep it no good for anything.. so i did and so glad i did so I can check if its in use) The old payg is ok, it shows balance except I thought it should have been more, not been used at all..did they deduct from it.
Its a real mess I cant look in the accounts for bill or balance as the web page says application error. So.. they locked both sims up?? Help how can I tell o2 I want to see the invoices etc etcv
ps never O2 once the balances die could be a few years.. though as I went back to three at least their website works and you can talk to nice indian people.
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on 04-04-2013 15:04
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on 04-04-2013 15:04
Get involved:
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on 04-04-2013 19:29